Time-sensitive: Payment-card disputes, warranties, return policies, and agency complaints can have different time limits. Check the applicable deadline instead of waiting for repeated informal promises.
Your first steps
1
Preserve the transaction
Save receipts, contracts, advertisements, screenshots, warranties, estimates, photographs, and all messages.
2
Make one clear written request
State what happened, the date, the result you want, and a reasonable response date. Keep proof it was sent.
3
Check the payment route
Ask the card issuer, bank, financing company, or payment platform about its current dispute process and deadlines.
4
Use the right complaint channel
The Florida Attorney General accepts consumer complaints. Other regulated industries may have a specialized licensing agency.
Official Florida resources
Open these primary sources for the current rule, form, or process. Local court procedures can vary by county.
Important: This is general educational information, not legal advice. It may not cover every recent change, exception, deadline, or local procedure. Using this page does not create an attorney-client relationship.